Account Deactivation
Driver accounts may be deactivated for the following reasons:
- Low acceptance rate (below 70%)
- Repeated low ratings (below 4.2 stars)
- Verified complaints from passengers
- Expired vehicle or personal documents
- Violation of community guidelines
How to Appeal
- Email drivers@oyariyders.com with the subject: "Account Deactivation Appeal – [Your Name]".
- Include your registered phone number and a brief explanation.
- Our driver relations team will respond within 3–5 business days.
