My driver account was deactivated

Reasons for deactivation and how to appeal.

Account Deactivation

Driver accounts may be deactivated for the following reasons:

  • Low acceptance rate (below 70%)
  • Repeated low ratings (below 4.2 stars)
  • Verified complaints from passengers
  • Expired vehicle or personal documents
  • Violation of community guidelines

How to Appeal

  1. Email drivers@oyariyders.com with the subject: "Account Deactivation Appeal – [Your Name]".
  2. Include your registered phone number and a brief explanation.
  3. Our driver relations team will respond within 3–5 business days.
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Oya Riyders
Oya Riyders