Rider Safety Features
Oya Riyders includes several safety features to protect you on every trip:
- Driver Verification: Every driver is background-checked and verified before activation.
- Vehicle Verification: Vehicles are inspected for roadworthiness.
- In-App SOS: One-tap access to emergency services and your emergency contacts.
- Trip Sharing: Share your live location and trip details with anyone.
- Anonymised Communication: Calls between riders and drivers are routed through an anonymised number — your real number is never shared.
- Rating System: Mutual ratings ensure accountability for both riders and drivers.
- 24/7 Support: Reach our team anytime via live chat, email, or phone.
Community Guidelines
All riders must follow the Oya Riyders community guidelines, which prohibit discrimination, harassment, and unsafe behaviour. Violations may result in account suspension.
