OTP Not Received
If your One-Time Password (OTP) hasn't arrived, here are the most common causes and fixes:
- No signal: Check that you have active mobile network coverage.
- Wrong number: Verify the phone number you entered is correct.
- SMS blocked: Some phones block messages from unknown senders — check your spam or blocked messages folder.
- DND (Do Not Disturb) mode: Some networks enroll numbers in DND which blocks promotional SMS. Call your carrier to opt out.
- App firewall: Some phone security apps may block incoming SMS verification. Temporarily disable and retry.
After waiting 60 seconds, tap Resend OTP. If you still don't receive it after 3 attempts, contact support.
